Privacy Policy
Last Updated: July 8, 2026
This Privacy Policy applies to the AmazeeNow Rider App, operated by AmazeeNow Technology Private Limited ("AmazeeNow", "we", "our", or "us").
We respect the privacy of our delivery partners and are committed to protecting their personal information in accordance with applicable laws and Google Play Developer Policies.
1. Information We Collect
Personal Information
• Full Name
• Mobile Number
• Email Address (if provided)
• Government ID and other verification documents (required during rider onboarding)
• Bank account details (if required for payouts)
Location Information
We collect real-time location only when:
• The rider is online.
• The rider is actively delivering an order.
Location is used for:
• Assigning nearby delivery requests.
• Navigation to pickup and delivery locations.
• Real-time delivery tracking.
• Improving delivery efficiency.
Location data is not collected when the rider is offline or the app is closed.
Delivery & App Usage Information
• Order details and delivery status.
• Login and app activity.
• Device information.
• Crash logs and diagnostics.
• Performance analytics.
2. How We Use Your Information
We use the collected information to:
• Assign delivery orders.
• Verify rider identity.
• Enable navigation and route optimization.
• Provide customer support.
• Process rider earnings and settlements.
• Improve app performance.
• Send important notifications and updates.
• Prevent fraud and unauthorized activities.
3. Data Sharing
We do not sell rider personal information.
Information may be shared only with:
• Customers (limited delivery-related information such as rider name and contact when necessary)
• Sellers/Vendors for order coordination
• Payment service providers
• Google Maps and navigation providers
• Government authorities when required by law
4. Data Security
We use industry-standard security measures to protect rider information against unauthorized access, misuse, alteration, or disclosure.
5. Data Retention
Rider information is retained only for as long as necessary to:
• Complete deliveries
• Process payments
• Meet legal and regulatory requirements
• Resolve disputes
• Prevent fraud
6. Data Deletion
Riders may request deletion of their personal information by contacting our support team.
Certain information may be retained where required by applicable law.
7. Rider Rights
Riders have the right to:
• Access their personal information.
• Update inaccurate information.
• Request deletion of personal data.
• Go offline at any time to stop real-time location collection.
• Contact support regarding privacy concerns.
8. Children's Privacy
The AmazeeNow Rider App is intended only for individuals who are 18 years of age or older.
We do not knowingly collect information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published within the app and on our official website. Continued use of the app after updates constitutes acceptance of the revised Privacy Policy.
10. Contact Us
AmazeeNow Technology Private Limited
Website: https://amazeenow.in
Email: support@amazeenow.in
Address: Hosur, Krishnagiri District, Tamil Nadu, India
By using the AmazeeNow Rider App, you acknowledge that you have read, understood, and agreed to this Privacy Policy.